Q: My restaurant location is temporarily or permanently closed – what should I do?
A: Please let us know as soon as possible so we can switch that location offline on Just Eat for Business. This helps prevent customer orders being placed and later cancelled. Please contact us here, referencing the name of the locations that you'd like to be added to or removed from.
Q: Why is this important?
Orders to closed locations lead to a poor customer experience and missed sales opportunities for other vendors. Keeping your trading status up to date avoids confusion and cancellations.
Q: How do I request to take a location offline?
Simply contact us here, referencing the name of the locations that you'd like to be added to or removed from. We'll handle the rest!