Updating Contact Details:
Please keep the contact details associated with your store(s) up-to-date by following these steps:
- Log into Your Account: Access your account by logging in.
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Navigate to the 'Account' Tab: Click on 'Addresses' in the drop-down menu.
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View/Edit Site Information: Select 'View/Edit' to access each site's information individually.
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Make Necessary Changes: Update the main point of contact's name, their phone number, email addresses, and the contact telephone number for order notifications.
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Save Changes: After making the required updates, save your changes at the bottom of the page.
Regularly reviewing and updating your contact details helps maintain smooth communication and efficient order notifications.
Adding or Removing Users:
To add a new user, please complete our 'Request New User' form, which is located under the 'Users' section in the 'Account' tab. After requesting to add a user- our team will receive a notification to add this into the system.
To remove a user, head to the 'Account' tab at the top of the portal, click into 'Users'. Here you will see a bin symbol located next to each user. Clicking the bin symbol will direct you to filling out the: Restaurant Portal: Request to Delete a User form'. After requesting to delete a user- our team will receive a notification to remove this from the system.
Once approved, the support team will send you a notification to say it has been added.
How to log in?
Head to the log in page. Add in your email address and click 'log in with email'. It will direct you to the 'register' page, in which you need to fill out the information and click 'sign up'. It will then take you back to the log in page where you can sign in to your account.
More information on how to sign in can be found on this FAQ- How do I get started with Just Eat for Business?
To remove a user, please complete our user deletion request form, and we'll process the request for you. Your diligence in maintaining accurate information is greatly appreciated.