Our restaurants diligently follow order checklists to ensure the accuracy of every order. Despite their efforts, occasional issues may arise. If you encounter any incomplete orders, please help us enhance our service by notifying us. Click on the 'Leave Feedback' button on the calendar view of your 'Orders' tab and provide details, including the names of any missing dishes.
For additional guidance on what to do when something is missing from your order, refer to our comprehensive Group Ordering guide.
Individuals within an organization can also report a missing portion by using the 'Report an Issue' button on their 'My Meals' page. In both cases, we will promptly process a refund for any items that were not received. Your feedback is crucial in ensuring a seamless dining experience, and we appreciate your assistance in making our service even better.