What is menu scheduling?

Menu scheduling lets you control which items are visible to customers and when. Use it to:

• Launch new items on specific dates
• Add seasonal/celebration items
• Update pricing or products
• Remove items temporarily

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Why schedule in advance?

⚠️ Important: Orders placed before menu changes go live will show the old menu to customers. These will not be updated once the order is placed.

Late changes can cause:

• Customer confusion
• Substitutions or cancellations
• Poor customer experience

Solution: Schedule menu changes in advance so customers always see the correct items when ordering for future dates. Contact our team via the contact form if you have further questions.

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Best Practice: Clone & Schedule

Recommended process:

1. Clone your existing live menu
2. Make changes (add, remove, or update items)
3. Schedule the new menu from your intended go-live date

This ensures a smooth transition without affecting existing orders.

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How to Schedule a Menu

Full step-by-step instructions →

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Need help? Contact us → My Menu > Menu Support

 

Step 1 - Click on the ‘Menu’ tab on your homepage.

 

 

Step 2 - Once you've seen that your menu has been approved, click on the blue ‘Schedule’ button.

 

 

Step 3 - Click ‘Add a menu’ and a drop-down box should appear. Then select the menu you would like to schedule.

 

 

 

Step 4 - Select a live date. If this menu will be available indefinitely, select ‘no end date’. However, if this is a seasonal menu, please make sure to select an end date and then click ‘Save’. Ensure that the save button is clicked, otherwise the changes you have made will not be visible to customers.