Orders

• How do I see a driver’s ETA to my restaurant?

• How am I notified about a new order or order amendments?

• How quickly must I accept an order?

• How do I change the pick-up location of an order?

• How do I print the order checklist?

• I don't understand a dietary request on an order. What should I do?

• An item has been ordered that I can't provide, what should I do?

• I'm unable to fulfil an order, how do I request to cancel it?

• How do I leave feedback for a driver?

• When is the latest that a customer can cancel an order?

• Why are items no longer available on my menu still being ordered?

• What's your remake claim complaint policy?

• Who are LRQA and why are they used by Just Eat for Business?