1. Item Name
-
The item name should be clear and accurately represent the product.
If the item is NEW, be sure to indicate this clearly in the following places:-
Subheading
-
Item name
-
Item description
-
A visible tag on the item image (especially if the ingredients, allergens or dietaries have changed).
Be sure to remove NEW, once this item has been up for 8-12 weeks.
-
2. Price
- The item price should accurately reflect the portion size and quality of the produce.
- As we are a B2B platform, consider corporate-sized portions and set a fair, competitive price.
- Popular customer price points typically range from £10 to £17 for a main, depending on the cuisine, portion size, and ingredients used.
- If it's a meal deal we advise any price between £10-£17
3. VAT rate- Zero Rate (0%) or Standard Rate (20
- Explanation: You need to choose the correct VAT rate for each menu item. The Zero Rate (0%) typically applies to cold takeaway food and some other specific items, while the Standard Rate (20%) applies to hot takeaway food and most other items.
- Importance: Charging the correct VAT rate is crucial for tax compliance and financial accuracy.
- Legal Requirement: Yes, it is required by UK law to charge the correct VAT rate on your items.
4. Item Description
- The item description should clearly explain what the customer will receive. You want it to sound appealing to customers.
If the item is new, recently updated, or has undergone any changes, this must be clearly stated.
Use this section to highlight any updates to ingredients or allergen information.
5. Item Image
- Make sure the item image is the correct size:
If you are struggling to upload the image, we advise to screen grab over the image and then drag and drop the image box into the box.
Details
6. Number of People this feeds
- Explanation: Indicate how many people the dish is intended to serve. If it's meant to be shared, set this number higher than 1.
- Importance: Helps customers understand portion sizes and plan their orders accordingly.
- Legal Requirement: No, but it ensures clear communication with customers.
7. Minimum & Maximum Quantities
- Explanation: Indicate the maximum quantities this item can be ordered within an order.
This feature only works within marketplace and NOT group ordering. - Importance: If it's a marketplace order it will restrict how many times the item can be ordered within the order.
8. Type
- Choose the most appropriate option to describe the item: main, side, dessert, drink or other
- Choose the appropriate serving style that best describes the item: individual portions, buffet, platter or pop-up event
- Choose the cuisine that best fits this item
9. Event types
-
Select the tags that best describe the item. The most common options include:
-
Meeting
-
Breakfast
-
Lunch
-
10. Is this hot food?
- Explanation: Indicate if the food is hot.
- Importance: Necessary for determining delivery needs to maintain the correct temperature during transport.
- Legal Requirement: No, but it ensures food quality upon delivery.
11. Is this item delicate or likely to spill?
- Explanation: Specify if the item is fragile or has a high risk of spilling.
- Importance: Ensures that the packaging and delivery method protect the item during transport.
- Legal Requirement: No, but it prevents delivery issues and customer dissatisfaction.
12. Is this a very large item?
- Explanation: Indicate if the item is larger than 50 cm x 30 cm.
- Importance: Important for logistics and ensuring the item can be delivered safely.
- Legal Requirement: No, but it helps with planning and customer expectations.
13. Eco-friendly packaging?
- Explanation: Indicate if the packaging is plastic-free, biodegradable, or compostable.
- Importance: Important for customers who prioritize sustainability and want to reduce environmental impact.
- Legal Requirement: No, but it can be a selling point for environmentally conscious customers.
14. Will this item need a return trip?
- Explanation: State if the item requires equipment that needs to be returned, like gastro trays or thermal bags.
- Importance: Necessary for coordinating logistics and ensuring all equipment is returned.
- Legal Requirement: No, but it ensures smooth operations and prevents loss of equipment.
15. List of Ingredients
- Explanation: Provide a complete list of all ingredients used in the item, including those in compound ingredients.
- Importance: Vital for transparency, helping customers make informed choices, and for allergen management.
- Legal Requirement: Yes, it is required by UK law to provide accurate ingredient information.
16. Calories
- Explanation: Add the calorie (kcal) value for the item if required.
- Importance: Important for customers who are monitoring their calorie intake.
- Legal Requirement: Yes, for certain types of businesses, especially larger chains, calorie information is required by UK law.
17. List of Allergens
- Explanation: Select all applicable allergens for the item. If you do not supply allergen information, customers will be warned on your menu.
- Importance: Critical for the safety of customers with food allergies and intolerances.
- Legal Requirement: Yes, UK law requires that allergen information be available to customers.
18. Suitable for
- Be sure to accurately tag any relevant dietary requirements. For example, a gluten-free pizza should be tagged as ‘gluten free’.
Delivery Details
19. Delivery Notice
- Keep this section selected to use your default delivery notice settings
- or add in your preferred custom notice below
20. Daily Availability
- Keep this section selected to use your default time availability
- Or, select your preferred custom time availability by unticking this and creating the new settings:
21. Location Availability
- Keep this section selected to use your default location availability
- Or, select your preferred custom location availability by unticking this and creating the new settings: