To help prevent items from being missed, follow these steps when preparing Just Eat for Business orders:
Use the order checklist
In addition to printing and attaching all item labels, you should also print the order checklist:
The checklist can be found in the top right corner of the order page:
Use it as a final verification step to confirm all items are packed.
Your team should sign off the checklist once the order is complete.
The checklist must be placed inside the delivery box.
Take a photo of the completed order
Before packing into the delivery box, take a photo of the full order.
This helps:
Record the number of portions included
Provide evidence if a customer reports a missing item or an issue with their food
Support your team if you are confident all items were packed correctly
Branded stickers
You may use branded stickers on the delivery box if you wish.
This is optional and can help customers easily identify which restaurant the order is from.
If you choose to use stickers, please ensure they are recyclable, so customers can easily recycle the packaging.
Sealing the delivery box
All delivery boxes must be securely sealed to prevent tampering during transit.
Please:
Use tape or stickers to seal the box
Do not use staples, as they may cause safety issues
Display the order number
Clearly write or attach the order number on the outside of the delivery box.
This allows your team and the courier to quickly verify and cross-check the order during handover.