Your first port of call to resolve any printer issues is to refer to our extensive labelling guide. Should you require further support after reviewing this guide, please read on for more troubleshooting steps:
Check if your Zebra printer has a QR code on the front:
- Yes, I have a QR code: To report any faults, scan the QR code. This will take you to a short online form to be completed. Our technical support partners will then contact you directly. If the QR code on the printer does not work, please can follow the link here.
- No, I do not have a QR code: Please contact ERS here.
Alternative labelling options:
- Where your printer isn't working and you have an order to fulfil, please check out this article which outlines an alternative option for providing labels: How do I print item labels via PDF?