The majority of Just Eat for Business' orders are transported in recyclable delivery boxes or without any equipment if the food is ambient. This means that no return journey is required.
If you have used your own non-disposable equipment to package an order and this has not been immediately returned please make our team aware by filling out this form within 48 hours of the delivery. If the missing equipment isn't flagged within 48 hours of delivery, we cannot guarantee its return.
If you regularly use non-disposable equipment for Just Eat for Business orders, such as tea and coffee flasks, gastro trays, pizza bags, or cool bags, then you will need to make sure that the item is correctly listed in your settings. Find out more here.