What happens if I forget to give a driver all of the items in an order?

Driver Handover Protocol: Ensuring Seamless Deliveries

Upon the driver's arrival, it is crucial to follow these steps for a smooth handover:

1. Verify the Order Number:

   • Confirm that the order number you possess matches the one provided to the driver.

2. Handover All Items:

   • Ensure the driver collects all items associated with the specified order.

Important Note:

• Failure to provide all items to the driver may result in customer refunds for undelivered or incorrect items. Consequently, reimbursement to your restaurant for these items may not be possible.

Adherence to Agreement:

• This procedure aligns with our Restaurant Partnership Agreement, emphasizing the importance of accurate and complete order deliveries.

These measures guarantee customer satisfaction and maintain the integrity of our partnership. If you have any queries or concerns, please reach out for assistance.