It is possible to print your item labels via PDF, which will allow you to print with any compatible printer, including our preferred Dymo LabelWriter 450 and Zebra ZD230-DT label printers.
In order for the labels to print correctly, you must select the correct printing destination and label size.
To print via PDF:
- Load up the relevant order, press 'Print Item Labels' and then click the "Download labels as PDF" button.
- Open the downloaded PDF file, and press 'Print'. You should see a similar view to the below image.
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Select your label printer as the destination.
- If you are using a Dymo LabelWriter 450, set the paper size to 30323 Shipping
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If you are using a Zebra ZD230-DT, set the paper size to 102 x 54mm
- Press 'Print'.
If you have any issues printing your labels, please reach out to your account manager by emailing vendors@citypantry.com
HOW TO PRINT ITEM LABELS WITH FIREFOX
We recommend using Google Chrome to print labels whenever possible. If you'd like to use Firefox web browser instead, then there's a small change to the printing process for printing PDF labels (outlined here).
For Firefox only:
- Open the downloaded PDF.
2. Click 'Print using the system dialog' (this is directly under the 'Pages per sheet' field. Please do not click the blue Print button.)
3. In the dialog that opens, ensure the settings match the relevant screenshot below then click print. Pop-up dialogues for both Windows and MacOS are shown below.
4. If you continue to experience issues with troubleshooting please contact your account manager on vendors@citypantry.com. If your difficulty to print item labels could have any knock on effect on your ability to fulfil your order on time or in full please contact our Customer Care Team here.
