Certainly, here's an enhanced version:
Managing Your Availability: 'On Holiday' Status
Ensuring a seamless order experience includes being proactive about your availability. If you know you'll be unable to accept orders for a specific period, follow these steps to set yourself as 'on holiday':
Access the Holidays Section:
- Navigate to the restaurant portal and go to Account > Holidays.
Input Date Range:
- Specify the date range you'll be unavailable for.
- Complete the process by clicking 'Add Holiday.'
Setting yourself as 'on holiday' has the following implications:
All Locations Unavailable:
- Every location on your account becomes temporarily unavailable for new orders. Unfortunately, there's currently no option to make only one specific location unavailable.
For specific scenarios:
Changing Existing Order Location:
- If an existing order, already confirmed, needs to be moved to a different location, contact our Customer Care team HERE to request the relocation.
Review and Modify New Orders:
- For new orders, you have the flexibility to review and change the pick-up address before confirming the order.
Proactively managing your availability ensures a streamlined order process. If you have any questions or need further assistance, please don't hesitate to reach out.
Thank you for your commitment to maintaining a smooth ordering experience.