As a general rule, Just Eat for Business does not expect you to re-make an order, unless specifically requested by our Customer Care Team. Before remaking any food, please contact our Customer Care Team for approval via the live chat function on our website (available Monday-Friday 09:30-17:30) to ensure compensation for the additional food. Remade food without prior approval by our Customer Care Team will not be reimbursed. We appreciate your cooperation in following this process.
General guidance on what to do if a driver is running late can be found here.