If a driver is behind the scheduled pick-up time, consult our informative FAQ for guidance on the appropriate steps to take in such situations.
Prior to remaking any food, it's crucial to reach out to our dedicated Customer Care Team. Approval from the team is necessary to ensure compensation for any additional food made. Please note that remade food without prior approval will not be eligible for payment.
We value your cooperation in following this process, as it helps us streamline communication and efficiently address any challenges that may arise. Our Customer Care Team is here to assist you and provide the necessary approvals, ensuring a smooth resolution to any concerns related to delayed pickups.