A customer may cancel an order whilst still in their 'worry free' period.
- For Group Ordering orders the worry free period is the same as the choice deadline i.e. the delivery time - notice period
- For Catering orders , the worry free period varies depending on the order value
- If the order is >£750 (before promo codes) then the worry free period is 2 working days before the delivery time
- If the order is <£750 (before promo codes) then the worry free period is 1 working day before the delivery time
- Working days do not include Saturdays or Sundays
- If the delivery time is before 9am, the 1 or 2 day period will be subtracted from 6pm the day before
